Newsletters
Superior Court of Justice establishes precedent regarding double restitution under the Consumer Protection Code.
17/09/26
Reading Time: 5 min
São Paulo
Luciana Bazan Martins Bisetti
Partner
+55 (11) 5086-5252
lbazan@tozzinifreire.com.br
Practice areas:
Arbitration
Litigation
Consumer Affairs
Automotive
Telecommunications
"
Luciana's ability to handle complex and challenging cases is strengthened by a strategic and innovative approach that delivers superior results.
Professional experience
TozziniFreire's partner in the Litigation practice, Luciana is skilled in strategic cases of different natures, with expertise in matters relating to highly complex consumer relations, civil liability, and class actions. As an expert in the Consumer Affairs area, she handles consumer authorities at all levels, both in administrative procedures and in negotiation of agreements. In legal disputes, Luciana has extensive experience in collective claims, working on hundreds of public civil actions across the country, and in strategic individual claims. Her practice encompasses the most diverse economy sectors, particularly focusing on clients in the telecommunications, technology, retail, payment solutions, automotive, and public service providers industries.
Education
• Specialized degree in Consumer Law from the Law School of Coimbra, Portugal.
• Took the Academy of American and International Law program, held by the Center for American and International Law, USA.
• Post-graduate degree in Civil Procedure from FGV Law, 2014.
• Graduate of the Law School of PUC-SP (Pontifícia Universidade Católica de São Paulo), 2011.
• Took the Academy of American and International Law program, held by the Center for American and International Law, USA.
• Post-graduate degree in Civil Procedure from FGV Law, 2014.
• Graduate of the Law School of PUC-SP (Pontifícia Universidade Católica de São Paulo), 2011.
Languages
- English
Rankings and Awards
Luciana is recommended by Chambers Brazil, Análise Advocial and Análise Advocacia Mulhger, relevant legal guides.
Additional activities
• Member of the Brazilian Bar Association, sections of São Paulo, Rio de Janeiro, Federal District and Rio Grande do Sul.
• Member of AASP (São Paulo Lawyers Association).
• Member of the IBA (International Bar Association).
Publications
• Author of articles and publications on Consumer Law.
• Coordinator of TozziniFreire´s Monthly Consumer Affairs Newsletter, which addresses the hot topics in the consumer market.
Recent Insights
Newsletters
The Brazilian Supreme Court (STF) publishes the ruling that declared the Ferrari Law constitutional.
04/09/26
Reading Time: 4 min
Articles
World Consumer Rights Day: Important points of attention for product and service providers.
14/04/25
Reading Time: 3 min
Newsletters
The 2015 Code of Civil Procedure is amended to define limits on the choice of forum.
06/06/24
Reading Time: 2 min
Articles
How do government agencies and banks utilize the over-indebtedness law?
07/01/22
Reading Time: 5 min
Talk to our experts
Our team combines multidisciplinary experience and market knowledge to offer legal solutions aligned with your business objectives. Fill out the form and start a conversation with our experts.